Tri-County United Way Free Tax Service

Offers taxpayers virtual tax assistance while New York State is on “Pause” during the COVID-19 pandemic.

Contact us at 1-800-211-5128 extension “zero” or via [email protected] and one of our IRS certified tax preparers will send you a link to our online TaxSlayer software. This custom link allows you to prepare and electronically file your 2019 Federal tax return and multiple State tax returns totally FREE with NO Income limits or special forms restrictions. Using other online products including TaxSlayer via or other sites may have hidden fees based on age, income, or special forms.

Our volunteers are available via the above phone and/or email to assist you through the online process should you have any questions. They will respond in a timely manner.

While most communities’ VITA sites are closed, online self-preparation services could be a good option for many filers with simple returns. United Way’s MyFreeTaxes is the only free, national, online tax preparation service offered by a nonprofit in all 50 states and the District of Columbia. Anyone can file SIMPLE* federal and state returns for free. With tax season extended until July 15, 2020 due to the coronavirus pandemic, we encourage those eligible to visit United Way’s

Keep up to date with filing requirement changes and the new Economic Impact Payments at the IRS

Beware of potential SCAMS offering quick “stimulus” checks . The proper title is Economic Impact Payment.

For more than a decade, United Way has helped people easily and accurately file their federal and state taxes through MyFreeTaxes which is powered by  H&R Block’s e-filing software. 

Don’t stress over the latest changes to tax laws!  MyFreeTaxes software is always up to date and helps you get every penny you deserve. It screens for credit and deduction eligibility, like the Earned Income Tax Credit (EITC) and the Child Tax Credit (CTC), to ensure you receive your maximum tax refund.

If you have questions, please leave a message at 1-800-211-5128, ext. “zero” and one of our IRS-certified tax preparers we will return your call as soon as possible.

*Most returns will classify as SIMPLE and will be processed free with no income limit.
Tax returns containing Schedule A, Schedule C, Cancellation of Debit, Health Savings Accounts, or gambling winnings amongst other special items (find more on MyFreeTaxes) will have a fee of $24.99 for a Federal return and $18.50 for each state return. This is a 50% discount from the H&R Block normal price.




The Volunteer Income Tax Assistance (VITA) is a national program sponsored by the IRS to provide free tax preparation for qualified residents.  Locally, Tri-County United Way, Cornell Cooperation Extension — Washington County ,  Head Start Warren County, Cornell Cooperative Extension — Warren County, and the  Moreau Community Center  have partnered to create a network of VITA volunteers who serve residents of Warren, Washington, and Northern Saratoga counties.  In 2018, the local VITA volunteers filed 2,000 tax returns and generated $3.3 million in tax refunds.

Individuals with an income of approximately $56,000 or less are eligible to have their federal and state income taxes prepared by an IRS-certified volunteer for free.  At this time, our volunteers are not qualified to complete returns for those with rental income, self-employed income, active military income, stock sales and farm income.

Free tax service volunteerEach VITA volunteer has been trained to assure that your taxes are prepared accurately, guaranteeing you receive all the credits to which you are entitled. When completed, all returns are submitted electronically for faster refunds.

Free tax preparation is available days, evenings and weekends in 32 locations in the tri-county area during tax season.

To learn more about the program, go to


Click here for a list of things you’ll need for your appointment!


Join our network of volunteers

VITA volunteers come from all ages and backgrounds. Volunteering for the VITA program is a great way to learn how to do taxes and help others. We provide all the training for you to become an IRS-certified VITA tax preparer.  You simply need to bring your passion to help others!  We have volunteer opportunities for phone operators and greeters as well. For more information on becoming a VITA volunteer click here!